Information & FAQS

Order Completion & Shipping

We strive to have your order completed in a timely matter! Once your order is placed, you will receive a confirmation email from us with the details of your order. A second email will be sent out within 24-48 hours with an estimated shipping date. The shipping date will vary based on the item ordered, and materials required. These updates can also be provided through Facebook Messenger should you select that option at check out. Please make sure to check your junk box if you did not receive your confirmation or shipping date email.

  • The majority of our products are made as they are ordered. Made to order items will ship within 3-4 weeks after payment is received. Turn around times can vary based on order volumes at the time.
  •  All designer, custom, and large orders generally ship within 4-6 weeks after payment is received. This time frame allows us to order in necessary materials that we generally do not keep on hand.
  •  Any item that is listed as Ready to Ship will be packaged up and sent out within 1-2 business days after payment is received. 

All our items are packed with care! When you receive your package, please avoid using sharp objects to open your package as they may damage the contents inside. 

Payments

We gladly accept Visa, MasterCard, AMEX, PayPal, as well as E-Transfers (EMT) for our Canadian customers.

Materials

All materials used are preshrunk making all our products completely machine washable & dryer safe. 

Our Sleep Nests are handmade using 100% Cotton, and filled with a hypoallergenic polyester stuffing. 

Our blankets & bedding items are handmade with a variety of fabrics, such as 100% premium, or organic cotton, flannel, fleece, gauze (muslin), & minky, which is a super soft microfibre fabric. We use either a silk, bamboo, or wool batting in our quilted blankets. 

Washing

All materials used are preshrunk making all our products completely machine washable & dryer safe. 

Spot wash your Sleep Nest as needed, and when your nest is ready for a full wash, untie the knot at the bottom of the nest before placing it in the washer. Wash on a delicate cycle, do not bleach. We recommend laying flat to dry, or placing in the dryer on a low heat or air fluff setting. Reshape the bumpers as needed.

Any product made with minky can be machine washed, but we recommend washing in cold water, and laying flat to dry, or tumble dry on a low heat or air fluff setting. Never iron or use high heats as it can cause minky to melt.